Order the TalkWorks 2 Book
How to get more out of life through better conversations
We spend a huge part of our lives talking, listening and responding to people around us. Yet how often do we think about what we're doing? It's as if we expect good communication to 'just happen'. And when it doesn't happen — which is much of the time — our tendency is to blame the other person or simply accept that the conversation was somehow destined to fail.
This 128-page full colour book explains how to change the way you relate to people through your everyday conversations. By getting better at how we understand and deal with other people, we can improve our lives in many different ways. And as you'll discover, even a few small changes can make a big difference.
Written by Andrew Bailey and Professor Gerard Egan, two of the world's most widely respected experts on interpersonal communication, this outstanding book is exclusive to the BT Education Programme and is not available in bookstores.